Faq

Before you book

How do I make a booking on your website?

1st You can fill out the form found on the home page of our website https://aliconceptautos.com/

2nd In case of being a special transport service you can get the contact form

3rd can also connect with us through whatsapp +34 658 52 10 03

What information do I need in order to book?

We need the following information to carry out the transport service


From:
Example Address:  Aeropuerto to Alicante
To: Example Address: Benidorm Hotel Flamingo
Date pick up: Example: 26/02/2019
Time pick up: Example:  19:00
Number of people: Example:  4
Fly Number: FR00840

Date pick return: Example: 30/02/2019
Time pick return: Example:  19:00

 

I cannot find a route I want to book. What to do?

You can contact us by whatsapp to the number (+34 658 52 10 03)
You can also fill out the contact form and we will indicate the price of the reservation

How do I pay for my transfer?

You can pay in the following ways:
Paypal
Credit card
In cash to the driver

Can I book a transfer with more than one stop?

You can only make stops if it is for a short period of time

My group size has changed, can I choose another vehicle?

In case the group of people exceed the allowed amount allowed in the reservation, you must inform us by mail 24 hours before

What happens if my flight is delayed?

If your flight is delayed do not worry, drivers control flights through airport screens. In case your flight suffers a delay of more than 2 hours, please call our 24h phone. that you will find in your reservation coupon.

What happens if you cancel my flight?

If your flight is canceled, please call our phone 24h. as soon as possible to reorganize your transfer.

How can I make a booking?

You can make a reservation through our website, at home you will find a form to select your destination
You can also make the reservation to travz de whatsapp +34 658 52 10 03

How can I pay?

You can pay through our website or you can fill out the contact form and pay directly to the driver

Before you travel

What luggage entitlement will I have?

They can carry 1 large and one small suitcase for each person in the car, in case they have more luggage they should inform it

Where will I meet the driver when I arrive?

The driver will be at the departure of the airport and will have a sign with the name of the person who made the reservation

What happens if I can’t locate my driver?

You can always contact us through the 24-hour number (+34 658 52 10 03) or via whatsapp

How long will the transfer take?

The transport service times are in Alicante

Time from Alicante Airport to Benidorm: 47min
Time from Alicante Airport to Alicante: 28min
Time from Alicante Airport to Calpe: 55min
Time from Alicante Airport to Finestrat: 43min

 

The white coast destinations are very close to the Airport of Alicante

How can I contact the driver?

At the airport in the arrivals area you will find a representative with your name written on a poster. In case you have any difficulty in finding the driver in your booking confirmation you will find a 24h phone number. to which you can call us.

Phone 24Hours:

+34 658 52 10 03

This is an faq menu item